Contact us!

Related Topics

Answered By: Jessica Kilham
Last Updated: Aug 06, 2014     Views: 15

Data in your RefWorks account is stored on secure servers.  The Back-up and Restore option is primarily designed for users who plan to migrate their account to a new institution or personal account.

Part 1:  Backup

         1.     Go to Tools on the Refworks toolbar and select Backup and Restore  

         2.     Under BACKUP in the pop-up window, select what information you would like backed-up

         3.     In the lower right side, select  

            4.     Name and save file--NOTE:  this file is not viewable, it is only used to restore a RefWorks account

       

Part 2:  Restore

        1.  In your RefWorks account, go to Tools on the Refworks toolbar and select Backup and Restore

        2. Under Restore in the pop-up window, select what information you would like restored

        3. Attach the back-up file

        4. In the lower right side, select Perform Restore-- NOTE:  this process restores the account to file.

Visit the RefWorks Help YouTube channel to view Backing Up and Restoring Your RefWorks Account video tutorial.

Submit a Question

Your email is safe with us - we will not share it, but we need it to answer you!
Your Question
Your Info
Fields marked with * are required.